Shipping policy
. Overview
Welcome to Dream Drop! Because we partner with different artisan and brand suppliers to bring you a unique selection of items, products in your order may ship directly from the supplier. This allows us to offer you a wider variety of goods, but it means items may arrive in separate packages and have varying shipping timelines.
Welcome to Dream Drop! Because we partner with different artisan and brand suppliers to bring you a unique selection of items, products in your order may ship directly from the supplier. This allows us to offer you a wider variety of goods, but it means items may arrive in separate packages and have varying shipping timelines.
2. Shipping Rates & Costs
Shipping costs are calculated and displayed at checkout. Because our products ship directly from our trusted suppliers across [Country/Region/Globally], rates depend on the items you purchase and the supplier's shipping location.
Shipping costs are calculated and displayed at checkout. Because our products ship directly from our trusted suppliers across [Country/Region/Globally], rates depend on the items you purchase and the supplier's shipping location.
- Note: If you order multiple items from different suppliers, you may see combined or individual shipping rates applied at checkout.
3. Processing & Delivery Times
Please allow 2-5 business days for your order to be processed, regardless of the shipping speed selected at checkout. Once your order has left the supplier's warehouse, the estimated delivery time depends on the destination and shipping method chosen.
Please allow 2-5 business days for your order to be processed, regardless of the shipping speed selected at checkout. Once your order has left the supplier's warehouse, the estimated delivery time depends on the destination and shipping method chosen.
Typical delivery estimates by supplier are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Please note: Our suppliers do not typically ship on weekends or public holidays.
4. Tracking Your Order
Once an item is shipped, you will receive a confirmation email with a tracking number. If you ordered multiple items from different suppliers, you will receive separate tracking emails and packages for each item.
Once an item is shipped, you will receive a confirmation email with a tracking number. If you ordered multiple items from different suppliers, you will receive separate tracking emails and packages for each item.
5. International Shipping
We currently ship to [List Countries or "select international destinations"]. Please note that customs, duties, and import taxes may apply to international orders. These fees are the sole responsibility of the customer and are not included in your shipping cost at checkout.
We currently ship to [List Countries or "select international destinations"]. Please note that customs, duties, and import taxes may apply to international orders. These fees are the sole responsibility of the customer and are not included in your shipping cost at checkout.
6. Lost or Damaged Packages
Because fulfillment is handled by our partnered suppliers, Dream Drop is not responsible for lost, stolen, or delayed packages once they leave the supplier's facility. However, we want to make it right! If you have not received your package by the estimated delivery date or if it arrives damaged, please contact us immediately at [Your Support Email] and we will work with the supplier to resolve the issue.
Because fulfillment is handled by our partnered suppliers, Dream Drop is not responsible for lost, stolen, or delayed packages once they leave the supplier's facility. However, we want to make it right! If you have not received your package by the estimated delivery date or if it arrives damaged, please contact us immediately at [Your Support Email] and we will work with the supplier to resolve the issue.
7. Questions or Concerns
If you have any questions about a specific product's shipping timeline or need help tracking your Collective order, please reach out to us at angelaeckardvw@gmail.com.
If you have any questions about a specific product's shipping timeline or need help tracking your Collective order, please reach out to us at angelaeckardvw@gmail.com.